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What is ISAGO?


IATA's Safety Audit for Ground Operations (ISAGO) has been constructed on the audit standards applicable to all ground handling companies worldwide, together with relevant standards for the particular activities of any ground handler. 

The ISAGO audit can be applied to multinational ground handlers and smaller companies that provide services at a single station.

Benefits of the ISAGO audit

Safety and Security

Improved safety and cost-cutting by reducing the possibility of accidents, incidents, and delays at the workplace.

Accepted audit standard

ISAGO audit is internationally recognized and accepted, reducing the redundancy of audits.

Continuous improvement

Standardization in ground operations and continuous improvements through ever-evolving ISARPs

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